Image-empty-state_edited_edited_edited_e

Customer Service

Request

1/2 Day (New 2020)

Self Study

No

Duration

Price

This workshop is designed to assist in the development, implementation and review of a customer service program. The workshop gives examples of how to be successful, what to avoid, and how to be responsive to the customer. Through the introduction of these various topics, tips and guidelines on application, plus a blend of humor and some good participation, everyone will be reminded of the need for good customer service. Topics include: customer service objectives, public relations video, and handling real life situations.

Instructors available for this course are listed below. Contact them for more information about this course.

Instructor
Photo
Email
Phone
Tina Stone, PPS, AAS
tgraves4444@gmail.com
(919)799-6371
Kevin D. Hayes, MAI, CAE, RES, CFE
khayes@pcpao.org
813-220-8049
Christa Rush, RES
clf917@hotmail.com
623-308-2842
Trevor Abernathie, RES, CSDA, CAA
trevorabernathie@hotmail.com
605-484-3914
Amy Rasmussen, RES, AAS, ICA Director of Litigation, Polk County Assessor's Office
amy@assess.co.polk.ia.us
515-286-3326 office 515-240-0755 cell
Robert T. Lee, ESQ., J.D., AAS
rtlee.law@comcast.net
615-415-9482
Kara Endicott, CAE, RES, RMA
dendicott@att.net
913-530-3777
Dan Cypert, RES, AAS
dancypert@gmail.com
479-957-8227
Rick Stuart, CAE, FIAAO
r17stuart@gmail.com rstuart@teamconsulting.cc
785-259-1379