Customer Service
Request
1/2 Day (New 2020)
Self Study
No
Duration
Price
This workshop is designed to assist in the development, implementation and review of a customer service program. The workshop gives examples of how to be successful, what to avoid, and how to be responsive to the customer. Through the introduction of these various topics, tips and guidelines on application, plus a blend of humor and some good participation, everyone will be reminded of the need for good customer service. Topics include: customer service objectives, public relations video, and handling real life situations.
Instructors available for this course are listed below. Contact them for more information about this course.
Instructor | Photo | Email | Phone |
|---|---|---|---|
Kevin D. Hayes, MAI, CAE, RES, CFE | kevinhayes3@verizon.net | 813-220-8049 | |
Christa Rush | clf917@hotmail.com | 623-308-2842 | |
Trevor Abernathie, RES, CSDA, CAA | trevorabernathie@hotmail.com | 605-484-3914 | |
Amy Rasmussen, RES, AAS, ICA
Director of Litigation, Polk County Assessor's Office | amy@assess.co.polk.ia.us | 515-286-3326 office 515-240-0755 cell | |
Robert T. Lee, ESQ., J.D., AAS | rtlee.law@comcast.net | 615-415-9482 | |
Kara Endicott, CAE, RES, RMA | kendicott@att.net | 913-530-3777 | |
Dan Cypert, RES | dancypert@gmail.com | 479-957-8227 | |
Rick Stuart, CAE, FIAAO | r17stuart@gmail.com rstuart@teamconsulting.cc | 785-259-1379 |